Last Updated: February 12th 2026
1. Introduction
This Privacy Policy explains how GEMAP SRL (“we”, “our”, “us”) collects, processes, and protects personal data of visitors and customers of our website www.mumanddad.dj, in compliance with the EU General Data Protection Regulation (GDPR) and Belgian legislation. By using our website, you agree to the practices described in this Privacy Policy.
2. Identity of the Data Controller
GEMAP
Legal form: SRL
Registered office: avenue Louise 54
VAT number: BE0893.357.429
Email: info@mumanddad.dj
Phone: +32(0)499684563
We are the data controller responsible for the processing of your personal data.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data: name, surname, company name (if applicable).
- Contact data: email address, phone number, billing and shipping addresses.
- Payment information: credit/debit card details or payment processor information (processed securely by third-party providers).
- Order history: purchased products, order dates, delivery status.
- Technical data: IP address, browser type, operating system, cookies, and usage data to improve website functionality and security.
4. Purposes of Processing
Data is processed for:
- Order management: to process and deliver your orders accurately and efficiently.
- Customer account management: to provide support, manage account preferences, and maintain communication.
- Legal and accounting compliance: to fulfill tax, accounting, and legal obligations.
- Marketing communications: to send newsletters, offers, and promotions, only if you have given explicit consent.
- Website security and analytics: to monitor website performance, prevent fraud, and ensure data security.
5. Legal Basis for Processing
We process your personal data based on:
- Performance of a contract: necessary to fulfill your orders.
- Compliance with legal obligations: e.g., accounting and tax laws.
- Legitimate interests: e.g., fraud prevention and website security.
- Consent: when you have explicitly agreed to marketing communications.
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can manage your preferences via the cookie banner. Cookies help us understand website traffic, remember preferences, and enable essential site functions.
7. Data Sharing and Transfers
We may share personal data with:
- Payment service providers to process transactions.
- Delivery and logistics partners to ensure proper shipping.
- IT service providers to host and maintain the website.
- Regulatory authorities when legally required.
If personal data is transferred outside the EU, we ensure adequate safeguards are in place to protect your data.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.
9. Your Rights
You have the right to:
- Access your personal data and receive a copy.
- Rectify incorrect or incomplete data.
- Request erasure of your data (“right to be forgotten”).
- Restrict processing under certain circumstances.
- Receive your data in a portable format.
- Object to processing based on legitimate interests.
- Withdraw consent at any time.
To exercise your rights, contact us at info@mumanddad.dj. Complaints can also be filed with the Belgian Data Protection Authority.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
11. Contact
For questions regarding this Privacy Policy or the processing of your personal data, contact: info@mumanddad.dj.
